gameandkeys.com operates as a digital marketplace that connects buyers and sellers of game keys, software licenses, and digital subscriptions. Like other game key platforms, gameandkeys.com brings buyers and sellers together rather than selling keys directly1.
The Buying Process
Order Placement and Verification
Before checkout, buyers must carefully confirm several key details2:
Game name
Server (if applicable)
Account name
Purchase amount
This verification step is crucial as gameandkeys will not be held responsible for errors made during this confirmation process2.
Order Status and Buyer Actions
Your order will progress through different statuses, each with specific buyer rights2:
Preparing Status
You can use “Cancel Order” or “Report” buttons to request cancellation
Choose between store credit or refund to original payment method
Seller consent may be necessary for cancellation
Order automatically cancels if seller doesn’t respond within 48 hours
Delivering Status
Similar cancellation options as Preparing status
Seller must give consent if there’s been partial delivery
You can escalate if seller denies the cancellation request
Delivered Status
Direct cancellation requests are not available
Use “Report” button to file complaints about received products
Seller approval required for any issues
You can escalate to gameandkeys if no seller response within 48 hours
Order Confirmation and Claims
After receiving your order, you have 72 hours to file any claims2. Only after confirming the product works correctly and matches the description should you mark the order as received. This confirmation:
Completes the transaction
Shows buyer satisfaction
Enables seller payment
Prevents future refund eligibility if no claims are filed within the timeframe
Complete orders using the buyer’s chosen delivery method
Deliver within the allotted delivery period
Respond to buyer requests within specified timeframes
Order Management for Sellers
Response Requirements
Sellers have 48 hours to respond to buyer requests and disputes2
Must provide consent for cancellations during Delivering status
Non-response within 48 hours results in automatic order cancellation or dispute closure
Delivery Obligations
Must deliver products as described
Cannot request returns for in-game items, even with same character involved2
Responsible for ensuring timely delivery within platform guidelines
Important Policies and Timelines
Critical Time Limits
72 hours: Buyer deadline to file claims after delivery2
48 hours: Standard response time for both buyers and sellers in disputes2
14 days: Insurance period for digital subscriptions and account-based services2
No Returns Policy
gameandkeys operates a strict no returns policy once transactions are completed2. The buyer completes the purchase by confirming the transaction and accepting the product. This applies especially to in-game items, where returns are never permitted.
Buyer has 48 hours to respond with supporting documentation
Matter is considered settled if no response received within timeframe
Escalation options available through gameandkeys support
Platform may take appropriate action against non-compliant sellers3
The marketplace model ensures that while gameandkeys.com facilitates transactions, the actual buying and selling occurs between individual users, with the platform providing structure, protection mechanisms, and dispute resolution services.
Based on available information, gameandkeys.com appears to be a legitimate digital marketplace, but there is limited independent review data specifically for this domain. Here’s what you should know:
Current Status of gameandkeys.com
Active and Functional
The website is currently operational and actively selling game keys, software licenses, and digital subscriptions1
Features customer testimonials from users in various countries including Japan, UK, Portugal, USA, Spain, and Germany1
Offers a wide range of products including Xbox Game Pass, VPN subscriptions, Netflix, and various software licenses
All products on gameandkeys.com are digital deliveries1, meaning you receive:
Activation codes via email
Account credentials for subscriptions
Software license keys
Gift card codes
The platform operates as a marketplace connecting buyers with sellers, rather than selling directly, which allows for competitive pricing across their extensive catalog of digital products and services1.
